Viewpoints

November 14, 2018

Fei-Fei Li's Quest to Make Machines Better for Humanity

Artificial intelligence has a problem: The biases of its creators are getting hard-coded into its future. Fei-Fei Li has a plan to fix that—by rebooting the field she helped invent.

October 27, 2018

Why all the big talk about AI and chatbots in healthcare?

With margin-pressure, patient attrition, and dwindling census numbers all top-of-mind, leading CFOs are turning to the retail sector for an engagement tool: Artificial Intelligence (AI) chatbots.

October 25, 2018

The rise of the social shopper

Opinion: It is most effective when tailored to the platform in question.

October 17, 2018

Global chatbot market to surpass US $1.34 billion by 2024

The Chatbot Market in customer service application accounts for the largest industry share of 43% in 2017.

October 25, 2018

Intelligent assistants to redefine adtech and conversational marketing

Current methods for advertising and promotion are annoying and taking a conversational approach will help.

October 15, 2018

Chatbots as therapists: a replacement or addition?

The WHO believes that mental health will be the most prevalent disease worldwide by 2030. Will AI therapists be needed?

October 16, 2018

Beyond the "chatbot" to conversational

Conversational is more than chatbots -- it's an epochal shift that will rewire the world.

October 17, 2018

Modern chatbots are a solid 6.5 — but we need to strive for the perfect 10

The race for chatbot supremacy certainly doesn’t produce the heightened tension of the space race, but there’s an international competition happening.

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