Artificial intelligence is coming now -- not just in the future. We can better keep a pulse on our products and services with a little human touch.
Visual chatbots are entering the ecommerce domain, as Amazon Echo opens up for users the ability to ask an AI-powered chatbot for advice.
Amazon has taken an experience – brick and mortar – where many companies are cutting investments, and elevated it.
An exploration of the top chatbot use cases at the “big 4” technology firms (Microsoft, Google, Facebook, Amazon)