News

November 14, 2018

Fei-Fei Li's Quest to Make Machines Better for Humanity

Artificial intelligence has a problem: The biases of its creators are getting hard-coded into its future. Fei-Fei Li has a plan to fix that—by rebooting the field she helped invent.

November 14, 2018

eHarmony envisions chatbot that'll stop people from 'ghosting' each other

Creative idea for a special-pupose chatbot.

November 6, 2018

Is the Future of Web Design Really in Artificial Intelligence?

Artificial intelligence is coming now -- not just in the future. We can better keep a pulse on our products and services with a little human touch.

November 2, 2018

LivePerson Releases First Annual Conversational Commerce Index

LivePerson, Inc., a leading provider of conversational commerce solutions, released its first annual conversational commerce index report, highlighting how businesses are using messaging and voice…

November 2, 2018

AdAge conference will focus on conversational AI

If you want to stay on top of the future of marketing and technology, you really need to attend Ad Age Next, Nov. 13-14 in New York City.

November 2, 2018

Spoke enhances AI engine to power help desk ticketing system

As more brands recognize the critical role of conversational support and service, plus the need to automate for efficiency, Spoke has announced an enhanced AI engine to tackle this problem.

October 29, 2018

HGTV's Property Brothers construct Casaza, a new home furnishings site

The brothers put $2.5 million of their own money into the e-commerce site, which will focus on design.

October 27, 2018

Why all the big talk about AI and chatbots in healthcare?

With margin-pressure, patient attrition, and dwindling census numbers all top-of-mind, leading CFOs are turning to the retail sector for an engagement tool: Artificial Intelligence (AI) chatbots.

October 25, 2018

Alexa for Business now works with third-party devices

Device makers building with the Alexa Voice Service have an opportunity to reach new enterprise customers.

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October 25, 2018

Alexa for Business now works with third-party devices

Device makers building with the Alexa Voice Service have an opportunity to reach new enterprise customers.

October 25, 2018

Qualcomm lining up Alexa-powered headphones

Qualcomm united with Amazon on Tuesday to push Alexa-powered headphones into the mainstream